Production Engineering Technical Lead

Minimum Requirement

• Design, implement, and maintain scalable, highly available, and fault-tolerant systems in cloud environments
• Optimize the performance, cost, and efficiency of cloud infrastructure by leveraging cloud-native tools and services.
• Supervise infrastructure and applications to ensure optimal performance, availability, and security.
• Troubleshoot production issues in infrastructure platforms, applications, and services, including root cause analysis and resolution.
• Implement automated monitoring and alerting to identify performance bottlenecks and downtime before it impacts users.
• Collaborate with Devx application teams to automate and streamline the deployment of applications and updates to production environments using CI/CD pipelines.
• Ensure smooth and efficient release management, including managing environment configurations and ensuring minimal downtime during production releases.
• Maintain version control and manage rollback strategies for production releases.
• Participate in on-call rotations to provide 24/7 production support for critical incidents in the cloud platform.
• Lead incident management processes, including troubleshooting, escalation, and resolution of production issues.
• Document incidents and solutions for future reference and continuous improvement.

Minimum Qualification:

• BS/MS in Computer Science
• At least 12+ years of experience includes years of experience in production engineering, site reliability, or a similar role.
• In-depth experience with Container platforms such as Google Anthos.
• Strong understanding of networking, containers (e.g., Docker, Kubernetes), microservices architectures and distributed systems. Proficient in CI/CD tools (e.g., Jenkins, ArgoCD) and version control systems (e.g., Github).
• Strong understanding of CI/CD pipelines, observability (monitoring, logging, tracing), and incident management frameworks.
• Excellent problem-solving skills, with the ability to diagnose and resolve complex production issues.
• Strong communication and leadership skills, with a track record of driving technical initiatives.