Production support, SRE/Consultant Specialist
hsbc
Job Description
We are currently seeking an experienced professional to join our team in the role of Consultant specialist
- Candidate should be able to work independently in Production Support team for Digital Systems.
- Candidate should be able to drive production incident triages and have effective communication to different stake holders.
- He/She should be willing to work in shifts and be on “On call ROTA”.
- Good knowledge of platform activities, incident, problem management and production support processes of tickets and defect management.
- Knowledge on REST API and DevOps automated CI/CD pipeline and deployments will be an advantage
- The person should have substantial experience in working for production support in digital systems.
- Having prior experience in DevOps environment is an advantage.
- Knowledge and hands on work in Splunk and AppDynamics will be a great asset.