QA Engineer II

Key Responsibilities 

Test Strategy & Planning 

• Design and execute performance tests to validate application behaviour under complex use cases. 

• Ensure application performance best practices are embedded in design and development. 

• Identify performance impacts of interdependent services and applications. 

Test Execution 

• Develop and maintain component-level and major functionality tests using ATF, Tosca, or similar tools. 

• Update and create performance test scripts to reflect new feature development. 

• Simulate large enterprise environments using tools such as JMeter, LoadRunner, BlazeMeter, or Akamai CloudTest. 

Test Analysis & Troubleshooting 

• Track and analyse performance metrics to evaluate product quality. 

• Use logs (e.g., Splunk), monitoring tools (e.g., New Relic, DataDog), and stakeholder input to identify root causes of performance issues. 

• Present performance test data and insights to technical and non-technical audiences. 

Collaboration & Alignment 

• Partner with Developer Leads, Architects, and Product Teams to ensure technical and operational models meet system and business requirements. 

• Align testing efforts with platform architecture and cross-functional delivery goals. 

Basic Qualifications 

• Minimum 3 years of experience in software test engineering or development within an enterprise environment. 

• At least 1 year of experience testing end-user facing applications. 

• Conceptual understanding of software development practices and procedures. 

• Experience with REST API testing and performance modelling. 

• Hands-on experience with performance testing tools and techniques. 

• Strong analytical and problem-solving skills. 

• Effective communication skills across technical and non-technical audiences. 

• Ability to work independently and collaboratively in a fast-paced environment. 

Preferred Qualifications 

• Experience with multiple platforms and integrations. 

• ServiceNow Certified Systems Administrator. 

• ITIL v3 or v4 certification. 

• Advanced training in agile, product, or software engineering methodologies.