Quality Assurance Manager

Responsibilities

A. Functional Excellence (Manual & Release)

• Act as the final authority for Web and Mobile releases, ensuring zero-defect leakage for critical Fintech flows (KYC, Disbursement, Repayments).
• Maintain comprehensive test suites for the internal LMS/LSP to ensure compliance and audit readiness.

B. Technical Leadership (Automation & Tooling)

• Architect a scalable automation suite that supports high-frequency deployments.
• Implement mocking strategies for 3rd party banking APIs and bureaus to ensure stable, isolated testing environments.

C. People & Process Management

● Manage, mentor, and upskill a team of 6 QA Engineers.

● Optimize the "Definition of Ready" (DoR) and "Definition of Done" (DoD) to include automated gates.

D. Strategic Mandate (Shift-Left & Automation Evolution)

● Scale automation coverage across Web, Mobile, and API from ~20% to 80%+

● Drive engineering initiatives: External Dependency Mocking, Service Virtualization, and Test Data Management

● Eliminate CI/CD bottlenecks and improve release efficiency

● Implement shift-left strategy by embedding test automation into development sprints

● Transition test ownership to engineering while QA focuses on exploratory testing and quality governance

Qualifications

• 8–12 Years in Software Quality Engineering (minimum 3 years in a leadership/management role). B2C and app testing
• Strong hands-on experience in Java/Python, Selenium/Playwright, Appium, and REST Assured. Prior experience in Fintech (Lending/LMS/LSP) is a significant advantage.
• A "Product-first" engineering approach; someone who views QA as a distributed responsibility rather than a siloed department.