Cloud Site Reliability Engineer

• Analyzing the current state, designing appropriate solutions and working with the team to implement them.
• Coordinate emergency responses, perform root cause analysis, identify and implement solutions to prevent re-occurrences
• Work with the team to identify ways to increase MTBF and lower MTTR for the environment
• Review each entire application stack and execute initiatives to reduce failures, defects and issues with the overall performance
• Identifying and working with the team to implement more efficient system procedures
• Maintaining environment monitoring systems to provide the best visibility into the state of the deployed products/solutions
• Perform root cause analysis on incoming infrastructure alerts and work with teams to resolve them
• Maintaining performance analysis tools, identifying any adverse changes to performance and working with the teams to resolve them
• Researching industry trends and technologies, and promote adoption of best-in-class tools and technologies
• Taking the initiative to advance the quality, performance, or scalability of our Cloud Solutions, by influencing the architecture or design of our products
• Design, develop and execute automated tests to validate solutions and environments
• Troubleshoot issues across the entire stack – infrastructure, software, application and network

What you’ll bring:

• 1+ years’ experience working as a Site Reliability Engineer or an equivalent position
• 1+ years’ experience with AWS cloud technologies and at least one AWS certifications is required (Solution Architect / DevOps Engineer)
• 1+ years’ experience functioning as a senior member in an infrastructure/software team
• Hands-on experience with AWS services like CodeBuild, Config, Systems Manager, ServiceCatalog, Lambda, etc.
• Full-stack IT experience with *nix, Windows, network/firewall concepts, source control (BitBucket) and build/dependency management and continuous integration systems (TeamCity, Jenkins)
•  Expertise in at least one scripting language, Python preferred
•  Firm understanding of networking concepts and technologies
• Exposure to big data technologies (Spark, Hadoop, Scala, etc.) stack is preferred
• Good understanding of RDBMS and Cloud Database engines like PostgreSQL, MySQL etc.
• Basic understanding of Clusters, Load balancers and CDN
• Experience in fault-tolerant system design
• Familiarity with Splunk data analysis, Dynatrace APM, or similar tools is a plus
• A Bachelor’s degree (Master’s preferred) in a related technical field
• Excellent analytical, troubleshooting and communication skills
• Possess strong verbal, written and team presentation communication skills. ZS is a global firm; fluency in English is required
• This role requires healthy doses of initiative and the ability to remain flexible and responsive in a very dynamic environment
• Ability to quickly learn new platforms, languages, tools, and techniques as needed to meet project requirement
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach