SRE Engineer
citi
Job Description
Key Responsibilities:
Qualifications:
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Contribute to the delivery of reusable automation solutions and reliability frameworks to support LoB teams and reduce operational burden.
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Support implementation of failover workflows, swing tests, and recovery automation for business-critical applications.
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Work with SREs across Services to identify automation opportunities, share reusable tooling, and improve adoption of production engineering standards.
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Maintain and contribute to the central production engineering backlog using Jira, helping prioritize and organize workstreams aligned to Services Technology needs.
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Support the development of utilities, scripts, and templates to improve production support effectiveness and reduce manual intervention.
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Engage in the Services Production Engineering Forum, collaborating with other engineers to share knowledge and resolve common challenges.
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5-8 years of experience in SRE or Engineering roles with a strong focus on automation, resiliency, and tooling.
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Proficiency in one or more scripting or automation languages (e.g., Python, Bash, Terraform, Ansible, YAML).
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Strong understanding of CI/CD workflows, Agile delivery, and reliability integration into development pipelines.
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Familiarity with capacity planning, telemetry, and using production data to improve service operations.
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Experience supporting or developing tools across hybrid platforms (on-prem, cloud, and containers like ECS/Kubernetes).
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Good communication & interpersonal skills
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