What You Should Bring:

• Bachelor’s degree in computer science, Information Technology, Information Security, or related field (or equivalent experience)
• Someone with Flexible to work 24/7 Security Platform Operations and willing to work in shifts.
• Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF
• Knowledge on Cloud Security
• Experience working in a technical support or helpdesk role is preferred
• Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc.
• Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.)
• Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus
• Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required
• Ability to prioritize and manage multiple tasks simultaneously
• Strong problem-solving skills and a methodical approach to troubleshooting
• Adaptability and willingness to learn new technologies and processes
• Commitment to providing exceptional customer service and support