Senior Associate
hsbc
Job Description
In this role, you will:
- Review and undertake full investigation of the alerts escalated from Level 2 and sic alert ensure the Potential / True Matches are closed as appropriate; False Positives are discounted as appropriate; Regulated Financial Institutions are raised if client information is insufficient to take a decision unable to determine if the Alert is a Sanctioned Watch Person or not.
- To ensure process productivity and quality targets are set, monitored and achieved to ensure optimum resource utilization and achievement of business objectives and customer Service Level Agreements (SLAs)
- MI and other business data requirements are completed accurately and supporting statistics/reports/returns are presented to business/management within agreed timescales
- Investigations/decisions need to be completed within defined Service Level Agreements (SLAs) documented within the Global Procedures and as per the standards agreed in the process
- Adhere to the process requirements in accordance with established procedures and set standards and build on the knowledge of latest Sanctions trends
- Common fraud / regulatory risk / errors / irregular escalations are identified and escalated in accordance with procedures in a timely manner.
- All data requirements (timesheets and process information) is accurately updated in a timely manner.
- Establish and maintain effective relationship with all stakeholders and identify areas of service improvements.
To be successful you will:
- A Bachelor’s/Master’s degree from a Recognized Educational Institution or University.
- Fresher or Experienced in Financial Crime Risk Domain
- Flexibility to work in shifts Including Night / Day in a 24/7 Format.
- Flexibility in terms of the Rotational Week-Off’s.
- Basic Microsoft and System Navigation skills.
- Excellent Communication, presentation and inter-personal skills.