Senior DevOps Engineer

   Own and support high-availability, 24?7 production systems, ensuring reliability, performance, scalability, and security in line with defined SLA/SLO commitments.

?       Act as the primary Technical Operations point of contact for development and product teams, providing guidance on system design, operability, and production readiness.

?       Provide L3/L4 production support, troubleshooting complex application, infrastructure, and platform issues beyond documented procedures.

?       Participate in a 12?7 on-call rotation, responding to production alerts, mitigating incidents, and restoring services with minimal business impact.

?       Lead incident troubleshooting, coordination, root cause analysis (RCA), and post-incident reviews, driving preventive and corrective actions.

?       Design, implement, and operate cloud infrastructure (AWS), including compute, networking, storage, IAM, and security components.

?       Build, maintain, and enhance Infrastructure as Code (IaC) and deployment automation using industry-standard tools.

?       Operate and support Docker and Kubernetes-based platforms, including deployments, scaling, upgrades, and runtime troubleshooting.

?       Design, implement, and maintain monitoring and observability solutions using metrics, logs, and alerts to proactively detect and resolve issues.

?       Automate operational tasks and workflows using scripting and tooling to reduce manual effort and improve operational efficiency.

?       Perform system installation, administration, patching, configuration, and upgrades for production infrastructure.

?       Ensure security best practices are followed, including WAF configuration, access controls, vulnerability remediation, and compliance requirements.

?       Create, maintain, and continuously improve Runbooks, SOPs, and operational documentation.

?       Drive continuous improvement initiatives across reliability, performance, scalability, and cost optimization.

?       Stay up to date with emerging technologies and recommend improvements aligned with business and operational needs.