Responsibilities

• Help define the infrastructure roadmap for cloud architecture, CI/CD pipelines, and platform tooling in alignment with company goals
• Architect and evolve existing systems and architectures to support growth at scale, ensuring high availability, fault tolerance, and cost efficiency
• Mentor and uplift the team — provide technical leadership and mentorship to DevOps and platform engineers; conduct design reviews and raise the bar through best practices
• Lead AI-driven automation initiatives — leverage AI and automation strategically to 10x development velocity, quality, and operational excellence across the engineering org
• Drive cross-functional initiatives spanning DevOps, infrastructure, quality assurance, observability, and security to strengthen our technical systems and operations
• Own platform/cloud infrastructure end-to-end — design, secure, and scale AWS/k8s systems; drive GitOps with Terraform/OpenTofu; define SLOs and improve reliability and observability; partner with Product, Engineering, and Security leadership to deliver business outcomes
• Lead Salesforce DevOps strategy — architect and operate enterprise-grade CI/CD with SF CLI; define environment strategy (scratch orgs/sandboxes); manage metadata vs. unlocked packages; enforce quality gates, change governance, and release management processes
• Own security and compliance posture — strengthen security and authentication frameworks, drive compliance initiatives, and ensure audit readiness in line with evolving customer and regulatory requirements
• Establish and enforce engineering standards — define code review practices, contribution guidelines, and infrastructure-as-code standards across the organization
• Lead incident response and reliability — drive root-cause analysis for production issues, implement systemic fixes, and continuously improve incident management processes
• Serve as an escalation point in on-call rotations, coordinating resolution of critical and complex incidents
• Collaborate with engineering and business leadership to align technical priorities with strategic business objectives and communicate trade-offs effectively
• Evaluate and champion emerging technologies — stay ahead of industry trends and advocate for continuous improvement, driving adoption of tools and practices that provide measurable value

What We’re Looking For

• 6+ years of experience scaling production SaaS platforms or distributed systems
• 4+ years of hands-on experience with Terraform/OpenTofu & Kubernetes in production environments
• Demonstrated technical leadership — track record of mentoring engineers, leading design reviews, and driving architectural decisions
• Relentlessly leverage AI tooling to 10x efficiency — use AI for rapid development; turn hours into minutes and minutes into seconds with automation-first thinking
• Deep experience and/or certification with cloud computing (AWS preferred; GCP/Azure also valued)
• Expert-level knowledge of relational databases (performance optimization, replication, sharding, indexing, query tuning)
• Advanced proficiency in Bash, shell scripting, and Linux system administration
• Strong experience with NoSQL technologies (e.g., DynamoDB, MongoDB)
• Proven experience architecting highly available, scalable web applications & microservices with industry best practices
• Deep understanding of CI/CD systems for distributed services, including pipeline design, release strategies, and deployment automation
• Excellent communication, collaboration, and stakeholder management skills — ability to influence across teams and present to leadership
• Strong commitment to high-quality code standards, the GitOps philosophy, and infrastructure-as-code principles

Preferred Skills

• Strong Salesforce CLI (sf), Salesforce APIs, and CumulusCI experience for automated deployments, scripting, and environment orchestration
• Proven CI/CD architecture with GitLab, CircleCI, or GitHub Actions; advanced Git practices (PRs, branching strategies, protected branches); quality gates with PMD/SFDX Scanner, Apex/LWC tests, and coverage thresholds
• Solid grasp of Salesforce metadata strategy, unlocked packages, dependency resolution, and profiles/permission s