Senior Engineer, Tech Solutions

RESPONSIBILITIES AND DUTIES

• Serve as a technical escalation point for complex infrastructure and cloud-related issues, handling advanced troubleshooting and resolution.
• Design and deploy scalable cloud infrastructure (AWS, Azure, GCP) using Infrastructure as Code (IaC) tools such as Terraform and Ansible.
• Develop reusable modules, templates, and scripts to automate the provisioning and maintenance of infrastructure and services.
• Support and maintain cloud and on-prem environments, ensuring uptime, availability, and security.
• Lead and contribute to the development and implementation of cloud strategy, operating models, and capability reviews.
• Respond to and resolve ServiceNow tickets related to infrastructure operations.
• Execute infrastructure projects and initiatives tracked via Jira.
• Implement enterprise-grade cloud environments aligned with adoption frameworks and security guidelines.
• Build and maintain tools for monitoring, alerting, and observability (e.g., Datadog, Prometheus, Grafana).
• Collaborate with cross-functional teams including architects, developers, and security teams to gather requirements and deliver effective solutions.
• Create and maintain Standard Operating Procedures (SOPs), technical documentation, and runbooks.
• Mentor junior engineers and contribute to team knowledge-sharing and process improvement initiatives.
• Participate in a rotating on-call schedule, performing after-hours implementations or incident response as needed.
• Ensure adherence to cloud security best practices, identity and access management, and compliance standards.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree with a demonstrated interest in technology, technology issues, and analytical analysis.
• Vendor Certifications a plus: Azure, AWS, Terraform, GCP, Python

EXPERIENCE & TECHNICAL SKILLS:

• 6–8 years of relevant experience in Cloud Engineering, DevOps, or related roles.
• Strong expertise in at least one public cloud platform (Azure, AWS, or GCP); experience with hybrid or private data centers is a plus.
• Proficiency with Infrastructure as Code and automation tools: Terraform, Ansible, GitHub Actions, PowerShell, and Python.
• Hands-on experience with Docker and Kubernetes for containerization and orchestration.
• Experience with CI/CD pipelines, deployment automation, and version control practices.
• Familiarity with monitoring and logging stacks such as Datadog, Prometheus, Grafana, etc.
• Practical knowledge of Go or Python for platform automation and API integration.
• Understanding of cloud landing zones and environment provisioning best practices.
• Experience with HashiCorp tools including Vault and Terraform Enterprise.
• Knowledge of identity and access management systems such as Active Directory, Azure AD, Okta, or LDAP.
• Strong grasp of cloud security principles, network security, and compliance frameworks