DevOps SRE Delivery Manager

UST’s DevOps Practice is looking for a highly skilled AI for SDLC along with DevOps and SRE Delivery Manager to oversee DevOps and SRE transformation programs for our enterprise clients. The ideal candidate will possess a comprehensive understanding of DevOps and Site Reliability Engineering (SRE) principles, coupled with strong program management capabilities.

Responsibilities:

· Spearhead the planning, execution, and delivery of AI for SDLC along with DevOps and SRE transformation programs for enterprise clients, while effectively managing project budgets and financials.

· Collaborate with stakeholders to define program objectives, milestones, and success criteria, ensuring alignment with organizational goals and budgetary guidelines.

· Develop and implement action plans to optimize software development, deployment, and operations workflows.

· Provide strategic guidance and technical oversight to project teams, ensuring alignment with industry best practices and standards.

· Identify program risks and dependencies and proactively devise mitigation strategies to ensure program success.

· Monitor program finances closely, and margin improvement actions as needed.

· Foster effective communication and collaboration across cross-functional teams, facilitating transparency and accountability.

· Monitor program performance and KPIs, and provide regular updates to stakeholders on progress, challenges, and opportunities.

· Drive a culture of continuous improvement and innovation, promoting the adoption of emerging technologies and methodologies in AI for SDLC, DevOps and SRE.

· Collaborate with sales and solutioning teams to understand client requirements and develop tailored AI for SDLC, DevOps and SRE solutions.

· Participate in client presentations, proposal development, and technical demonstrations to articulate the value proposition of UST’s AI for SDLC, DevOps and SRE offerings.

· Support the creation of RFP/RFI responses, including solution architecture, effort estimation, and project planning.

· Engage with prospective clients to assess needs, identify opportunities, and provide consultative guidance on AI for SDLC, DevOps and SRE transformation journeys.

· Work closely with business development teams to ensure alignment between client expectations and delivery capabilities.

Requirements:

· Bachelor’s degree in computer science, Engineering, Business Administration, or a related technical field.

· 15+ years of experience in IT with at least 7 years in managerial capacity.

· Proven track record of successfully managing high-impact programs in the AI for SDLC, DevOps and SRE domain.

· Demonstrated expertise in program management – planning, execution, risk mitigation, and financial management of transformational initiatives.

· Proficiency in software development methodologies such as Agile, Scrum, and Kanban.

· Deep understanding of DevOps principles, practices, and tools, including CI/CD pipelines, automation, and infrastructure as code.

· Familiarity with SRE concepts and practices, including monitoring, incident management, and reliability engineering.

· Strong communication, and stakeholder management skills, with the ability to influence and inspire cross-functional teams.

· Good analytical and problem-solving abilities, with a keen eye for detail and a results-driven mindset.

· Relevant certifications in program management (e.g., PMP, PgMP), ITIL, Agile/Scrum or technical certifications are highly desirable.

· Prior experience in a Pre-Sales or Solution Architect role within the IT services industry, preferably focused on DevOps and SRE solutions.

· Strong ability to communicate technical concepts to non-technical stakeholders and influence decision-making during the sales cycle.

· Demonstrated experience in preparing proposals, presentations, and technical documentation for enterprise clients.