Senior Site Reliability Engineer

As a Senior Site Reliability Engineer, you will be responsible for:
 

• Demonstrating best practices pertaining to Cloud DevOps development along with a willingness to continually learn Cloud native technologies.
• Following security guidelines to develop secure and compliant Cloud services by working with Risk and Security teams.
• Monitoring configuration management, platform layout, and hosting infrastructure. 
• Automating deployment of applications and infrastructure 
• Be able to work independently and in a team environment managing a range of customers and technical situations. 
• Providing technical application support for enterprise-level systems  
• Running our infrastructure with Chef, Ansible, Terraform, Github CI/CD, and Kubernetes  
• Participating in Capacity planning, system performance monitoring, resource utilization trending and incident and change management.  
• Co-ordinating with Cloud infrastructure partners for Server, Network, Database, service-related incidents, and projects 
• Deploying application upgrades/patches in production and test environments  
• Troubleshooting application alerts, Azure and AWS Policy from monitoring tools and code inspection and performing RCAs  
• Writing tutorials, how-to videos, and other technical articles for the customer community and knowledgebase articles and keep them up to date  
• Working on critical, complex customer problems that may span multiple services   
• Participating in 24x7 on-call rotation and working with global teams   
• Collaborating with cross functional stakeholders   
• Providing mentorship and guidance to team members 
• Ensuring security best practices are integrated into the development lifecycle, including compliance with data protection regulations.
• Collaborating with stakeholders to understand requirements, set priorities, and communicate progress and challenges.