Senior Site Reliability Engineer

What You’ll Do:

• Deploy and operate security solutions and supporting infrastructure in cloud and datacenter environments in support of internal customer security needs and FedRAMP requirements
• Develop and automate Security tasks that span from Security Operations to Infrastructure as Code in support of InfoSec initiatives
• Manage the availability, capacity and configuration of InfoSec’s mission critical applications and services
• Define, measure and monitor SLAs & SLOs for systems and services with the objective of achieving and exceeding availability and reliability goals
• Manage and streamline monitoring systems to enhance observability and enable proactive identification of issues.
• Coordinate and manage incidents, upgrades and changes for InfoSec’s applications and services
• Drive post-incident analysis with partner teams and/or vendors to identify root cause and ensure preventative measures are implemented promptly
• Assist in Security Incident investigations
• Manage a scalable and highly available solution for security logging and drive efforts of logging onboarding for increased security visibility
• Perform Production Readiness Assessments of new services to identify reliability needs and surface potential gaps
• Develop and maintain documentation and runbooks to reduce MTTR and inform future automation development
• Work cross functionally across global time-zones requiring flexible work hours
• Participate in 24/7 on-call rotations

Experience You’ll Need:

• Bachelor degree in Computer Science or related field or equivalent experience
• 8+ years experience in site reliability engineering, deploying, managing and troubleshooting security systems across the stack (on-prem and cloud) 
• Strong operational mindset focused on availability, reliability, performance and continuous improvement of systems and services
• Operational knowledge of Linux and Windows systems
• Experience with Terraform, Ansible, Vault, Prometheus, Grafana and Github
• Proficiency in any scripting language (Python, PowerShell, Perl, Ruby, shell, etc.)
• Working experience in GCP, AWS or Azure
• Experience collaborating with internal customers to establish strong requirements, prioritize work based on outcomes that drive operational effectiveness