Senior Software Engineer – Backend (Digital) | India

five9

Bengaluru, India 5 Years Exp Posted 16d ago

How You Contribute

Leverage strong expertise in programming languages, frameworks, and development methodologies to solve complex backend and distributed-systems challenges.
Write high-quality, efficient, and maintainable backend code by following best practices and contributing to core services, APIs, and platform capabilities.
Comfortable leveraging agentic coding tools and AI-assisted development environments to enhance productivity and code quality.
Troubleshoot and resolve complex production and architectural issues by identifying root causes and implementing scalable solutions.
Ensure development stays on track, deliverables meet milestones, and solutions align with business and platform objectives.
Collaborate closely with cross-functional teams including product managers, other backend development teams, frontend engineers, and quality assurance to ensure alignment on requirements, functionality, and delivery.
Follow and contribute to engineering processes, service documentation, technical specifications, and API contracts.
Ensure that development stays on track, milestones are met, and the project aligns with business objectives.

5+ years of industry experience in Java backend development.
Strong proficiency with server-side technologies, including:
- REST API design and implementation
- Microservice architectures
- Backend frameworks such as Spring Boot
- Databases (SQL, NoSQL, Redis)
Hands-on experience designing and implementing scalable, high-performance microservices that expose REST APIs.
Experience solving complex problems that span multiple services, products, or distributed systems.
Solid understanding of security best practices and the ability to implement measures to protect applications and data.
Ability to work both independently and as part of a collaborative engineering team.
Strong commitment to delivering high-quality, performant, and scalable backend solutions on time and within scope.
Proven ability to mentor other developers through direct guidance and code reviews.
Bachelor’s degree (or equivalent) in a relevant discipline.

Experience with Google Cloud Platform (GCP), Kubernetes, build tools (Gradle preferred), and CI/CD pipelines (GitLab preferred).
Experience with event-driven messaging systems.
Experience with contact center technologies, including IVR, Virtual Agents, VoIP, and telecommunications service providers.
Experience with AI development tools.