Senior Technology Automation Engineer

Design, develop, test, deploy, and maintain enterprise automation products and reusable automation components.

• Develop software solutions using C#, Python, PowerShell, Bash, APIs, and cloud-native technologies.
• Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, and Infrastructure as Code (IaC) methodologies.
• Perform peer code reviews and ensure adherence to enterprise development, security, and architectural standards.
• Develop automation solutions for provisioning, remediation, orchestration, reporting, compliance, and service fulfillment processes.
• Build and maintain integrations across enterprise platforms using REST and SOAP APIs.
• Identify and implement AI-assisted automation opportunities
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Platform Operations, Lifecycle Management & Governance

• Own operational health, availability, performance, scalability, and reliability of automation platforms and supporting third-party technologies.

• Monitor applications, integrations, cloud services, infrastructure components, and automation workflows.
• Manage platform lifecycle activities including upgrades, patching, version management, dependency management, and end-of-life remediation.
• Administer and support Azure cloud services and Azure Kubernetes Service (AKS) environments.
• Ensure containerized workloads adhere to enterprise security, compliance, and operational standards.
• Manage vulnerability remediation, security hardening activities, and technical debt reduction initiatives.
• Develop and maintain modernization roadmaps.
• Support disaster recovery planning, testing, and business continuity readiness.

Architecture, COE Participation & Technical Governance

• Participate in architecture reviews, design reviews, and technical governance processes.
• Promote reuse of enterprise automation components, standards, and best practices.
• Contribute to enterprise automation strategy, platform roadmaps, and engineering standards.
• Provide technical leadership and guidance.

Production Support, Risk, Compliance & Operational Excellence

• Provide production support for automation platforms, cloud services, and enterprise integrations from tools in the platform such as Ansible/Tower, APIM, Atlassian Suite, Azure DevOps, GitHub Enterprise, MuleSoft, Octopus, SailPoint, Salesforce, Service Fabric, ServiceNow, SSRS, etc.
• Perform incident response, troubleshooting, root cause analysis, and corrective action implementation.
• Support audit, compliance, regulatory, and risk management activities.

Ensure compliance with security, risk, operational, and technology governance policies. Drafting and maintaining operational procedures and runbooks for managed service team execution.