Server/Storage Backup L3 Support Engineer
hpe
Job Description
What you'll do
- Broad technical knowledge on ISS solutions – Installing, Configuring & Troubleshooting of at least 2 of the Backup skills Zerto/Vault, Veeam, Cohesity.
- Firmware and management experience on above Storage
- Basic Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors)
- Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE)
- Disaster Recovery planning and conducting DR tests.
- Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes
- Linux Vulnerability assessment and Mitigation
- HPE Service Guard cluster on Linux and in Integration with Database and ERP Solution
- Knowledge on Patch deployment solutions – Redhat Satellite , SuSE Manager
- Troubleshooting performance related issues on HW and Operating system
- Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX
- Should be ready to work in 24x7 rotational shifts and on weekends.
- Good written and verbal communication skills (Mandatory).
- Zeal for going the extra mile to solve customer issues.
- Complex troubleshooting experience and Logical Problem-solving approach
- Ability to work in a Solution environment, collaborating across Technology Teams.
What you need to bring:
- Bachelor’s degree in Engineering (or Equivalent).
- Experience: Minimum 6-7 years of experience in Storage & Backup administration support
- Should possess strong knowledge on server/operating system technology and good understanding of other domains such as storage/SAN/networking/database
- Relevant certification on the latest track like Zerto/Vault, CommVault, Veeam, Cohesity will be an added advantage.
- Flexible to work in 24X7 support environment
- ITIL certification is an added advantage