Service Now Platform Engineer

lilly

Hyderabad 5 Years Exp Posted 212d ago

Job Description

How You Will Succeed:

  • Develop and Deliver: Partner to develop and deliver ServiceNow capabilities that meet business needs and timeline
  • Integration: Integrate ServiceNow with other enterprise systems to ensure seamless data flow and process automation.
  • Technical Support: Provide technical support and troubleshooting for the ServiceNow platform, ensuring optimal performance and user satisfaction.
  • Collaboration: Work closely with technical leaders and business partners to understand requirements and deliver solutions that meet business objectives.
  • Documentation: Create and maintain comprehensive documentation for all development and customization activities.
  • Best Practices: Adhere to best practices in coding, testing, and deployment to ensure high-quality deliverables.
  • Continuous Improvement: Stay updated with the latest ServiceNow features and industry trends to continuously improve the enterprise.

 

What You Will bring:

  • Technical depth and expertise in the ServiceNow platform
  • Strong verbal and written communications, along with the ability to articulate the ideas and recommendations to management, architects and cross-functional teams
  • Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.
  • Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
  • Team Player: Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • A great sense of humor and passion to engage people

 

Basic Qualifications:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience: Minimum of 5 to 7 years of experience in ServiceNow development
  • Technical Skills: Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting. Experience with REST/SOAP APIs and integration tools.
  • Fluent in English for verbal and written communications, is essential

 

Additional Skills/Preferences:

  • ServiceNow Certified System Administrator (CSA) certification is a plus
  • Applied knowledge of ITIL v3 or ITIL v4

 

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