Site Reliability Engineer - DevOps
servicenow
Job Description
What you get to do in this role:
- Drive immediate relief and provide a sustainable resolution to issues within the ServiceNow platform.
- Use knowledge and experience in software development, application support, systems engineering and networking to proactively prevent issues from reoccurring.
- Drive internal stakeholders and partner teams to improve the reliability, scalability and performance of the infrastructure through improved system design.
- Drive and contribute to a culture of intolerance to manual activity, which results in an automation environment delivering repeatable and scalable response to system issues.
Qualifications
To be successful in this role you have:
- Good knowledge of Linux systems
- Coding in various languages, we normally prefer JavaScript, Python, Go, Java and Bash.
- Networking services and protocols. DNS, SNMP, HTTPS and TCP/IP.
- Database knowledge. Postgres (preferred), MySQL, Maria DB, Oracle DB.
- Web application development (API development) and operations experience.
- Experience developing/troubleshooting enterprise-scale automation solutions.
- Experience working with Container and Container Orchestration Platforms (Docker Swarm, Apache Mesos, Kubernetes).
- Have knowledge of ServiceNow Workflow, HP OO, Rundeck, Apache Airflow, Tidal
- Strong debugging and problem-solving skills.
- A self-motivated team player
- Availability for weekend shifts: Must be able to work one weekend day, with a corresponding day off during the week.
- Shift flexibility: Ability to work in rotating shifts as required by the operational schedule.
- Experience developing on the ServiceNow Platform is a bonus.