Site Reliability Engineer
globalpayments
Job Description
Essential Duties:
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As a DevOps SRE Engineer, should have knowledge of SRE and ITIL Processes
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3 to 6 years of software development experience
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Have worked on Incidents and Change Release handling in Production Environment
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Must be ready and available to work in shifts and Oncall during weekends
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Contribute to Proactive Monitoring and Automation
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Drive compliance and security efforts related to applications and tools
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Develop and maintain installation and configuration procedures, and drive automation around these areas
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Work towards advancing the DevOps discipline across the enterprise
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Work with the team on manual support evaluation and provide recommendations on DevOps tooling and automation, wherever possible
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Analytical and problem-solving skills to troubleshoot system problems
Other Duties:
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Maintain and improve DevOps methodology and pipeline that support CI/CD for on-prem and cloud hosted solutions
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Practical experience of Incident management, Change Management and Release Process
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Troubleshoot and resolve Job failures within SLA
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Work on security scans reports and try to fix vulnerabilities which are in scope
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Should have experience of Application/s Migration from On-Prem to Cloud
Required Skill set:
Bachelor's Degree required in Computer Science or Engineering or equivalent certifications
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Experience with any scripting language (PowerShell, Bash, Perl, Python, Ruby)
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Should be well versed in Terraform
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Hands On experience with any cloud platform
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Practical experience on cloud tech stack - K8s (GKE), Cloud Run, Cloud Functions, Platform, Load Balancers and Firewalls
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Understanding of Microsoft and Red Hat Linux server technologies (Active Directory, DNS, LDAP, IIS, basic administration and troubleshooting)
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Well versed with SSL Certificate Management
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Experience with file transfer protocols like FTP, FTPS, SFTP
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Knowledge of file transmission security and best practice: encryption technology, key exchange, internet private circuit
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Ability to bridge the gap between Development and Production Support team
Preferred Qualification:
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Working experience and understanding of SRE practices and how to align that with a DevOps approach to CI/CD.
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Windows Servers Monitoring and Automation experience
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Security Management & Vulnerability Remediation
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Multiple OS management experience, Windows, Linux
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Experience working with Datadog Monitoring, and/or any monitoring tool experience
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Good to have knowledge of Jenkins/Octopus/Cloud Run, Ansible
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Knowledge of post deployment validation checks, manage cloud secrets, cloud connectivity hub, firewalls, proxies and security
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GCP - Cloud Run, Functions, Load Balancers, Firewalls, Workflows, Monitoring and Cost Optimization
Tools & Technologies:
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Good to have hands-on experience in below tools:
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Service Manager, Incident/Change Management Tool
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Monitoring Tools like Datadog, Logic Monitor, Thousand Eyes, Splunk
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Cloud Platform, preferable GCP
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CI/CD Configuration, Deployment and Management
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JIRA, Jenkins/Octopus, Harness
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Terraform, Ansible, GKE/Kubernetes
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Experience on any Scripting language - PowerShell, Bash, Perl, Python, Ruby
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