Site Reliability Engineer
thomsonreuters
Job Description
About the Role:
In this opportunity as Site Reliability Engineer, you will:
- Identify options for problem resolution and initiates action
- Engage others as appropriate and escalates as required
- Liaise with various application development and content teams, customer service teams, and other software and hardware support teams.
- Proactively monitor production and nonproduction environments and/or applications
- Provide input for technical plans and solutions.
- Conduct root cause analysis and correlation of other system and/or application problems of high complexity.
- Collaborate on project planning sessions with team members where there are projects within the scope of the support team.
- Develop, configure, or support tools for system monitoring and/or troubleshooting.
- Develop software application modules using disciplined software development processes in order to fix a problem and to communicate the changes effectively.
- Provide ongoing maintenance of either mainframe or client/server applications or tools, depending upon projects with which previously have experience.
About You:
- 2-3 years of experience in a relevant role/position (DevOps Engineer, Cloud Engineer, Systems Administrator etc.)
- Proficiency with Python, Datadog, PowerShell, Linux Command, Line (Bash)
- Practical experience with Azure or AWS and Windows
- Skilled in capacity analysis, troubleshooting, networking
- Bachelor's degree in relevant field
- Experience with Cloud Automation is a plus