Senior Technology Automation Engineer

• Develop software solutions using C#, Python, PowerShell, Bash, APIs, and cloud-native technologies.
• Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, and Infrastructure as Code (IaC) methodologies.
• Perform peer code reviews and ensure adherence to enterprise development, security, and architectural standards.
• Develop automation solutions for provisioning, remediation, orchestration, reporting, compliance, and service fulfillment processes.
• Build and maintain integrations across enterprise platforms using REST and SOAP APIs.
• Identify and implement AI-assisted automation opportunities
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Platform Operations, Lifecycle Management & Governance

• Own operational health, availability, performance, scalability, and reliability of automation platforms and supporting third-party technologies.

• Monitor applications, integrations, cloud services, infrastructure components, and automation workflows.
• Manage platform lifecycle activities including upgrades, patching, version management, dependency management, and end-of-life remediation.
• Administer and support Azure cloud services and Azure Kubernetes Service (AKS) environments.
• Ensure containerized workloads adhere to enterprise security, compliance, and operational standards.
• Manage vulnerability remediation, security hardening activities, and technical debt reduction initiatives.
• Develop and maintain modernization roadmaps.
• Support disaster recovery planning, testing, and business continuity readiness.

Architecture, COE Participation & Technical Governance

• Participate in architecture reviews, design reviews, and technical governance processes.
• Promote reuse of enterprise automation components, standards, and best practices.
• Contribute to enterprise automation strategy, platform roadmaps, and engineering standards.
• Provide technical leadership and guidance.

Production Support, Risk, Compliance & Operational Excellence

• Provide production support for automation platforms, cloud services, and enterprise integrations from tools in the platform such as Ansible/Tower, APIM, Atlassian Suite, Azure DevOps, GitHub Enterprise, MuleSoft, Octopus, SailPoint, Salesforce, Service Fabric, ServiceNow, SSRS, etc.
• Perform incident response, troubleshooting, root cause analysis, and corrective action implementation.
• Support audit, compliance, regulatory, and risk management activities.

Ensure compliance with security, risk, operational, and technology governance policies. Drafting and maintaining operational procedures and runbooks for managed service team execution.

What are the requirements needed for this position?

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related STEM discipline.
• Minimum 5 years of experience across Automation Engineering, DevOps Engineering, Cloud Engineering, Software Engineering, Platform Engineering, or Systems Engineering.
• Experience supporting enterprise production environments and mission-critical platforms.

Required Technical Skills

• System Administration
  • Windows Server administration (2016/2019/2022) and Linux administration (RHEL, Ubuntu)
  • Active Directory, Group Policy, DNS, DHCP, and enterprise infrastructure services
  • PowerShell and Bash scripting for systems administration and operational automation
  • Server provisioning, configuration management, patching, and operating system lifecycle management
  • IIS and web application hosting administration
  • Windows Services, scheduled tasks, certificates, and service account management
  • Enterprise file systems, storage, and permissions management
  • Performance monitoring, troubleshooting, and root cause analysis for server and application infrastructure
  • Troubleshooting, administering, and supporting enterprise third-party applications, platforms, and integrations
  • Diagnosing application, infrastructure, network, and integration issues across vendor-supported platforms using logs, monitoring, and vendor documentation
  • Virtualization platforms (VMware vSphere and/or Hyper-V)
  • SSL/TLS certificate management and PKI fundamentals
  • System hardening, security baselines, vulnerability remediation, and compliance support
  • Backup, recovery, disaster recovery, and high availability concepts
  • Experience administering enterpri