Solution Architect
ericsson
Job Description
- Design, deploy, configure, and support IBM Netcool probes, including SNMP, CORBA, Kafka, JMS, and vendor-specific EMS integrations (Ericsson, Nokia, Huawei, ZTE, Cisco, Samsung).).
- Customize and enhance probe rules, lookup files, and enrichment logic to ensure accurate alarm normalization, deduplication, and severity mapping.
- Implement and support Netcool architectures (2-Tier and 3-Tier) involving ObjectServer (Primary/Backup), DSD, WebGUI, Impact, and database components.
- Develop and maintain ObjectServer automations (triggers, procedures) and Impact policies for correlation, enrichment, root cause analysis, and auto-ticketing.
- Optimize ObjectServer and database performance through SQL tuning, indexing, and housekeeping.
- Support CI/CD pipelines using Jenkins, Docker, and Groovy for Netcool configurations and artifacts.
- Automate deployments and operational tasks using Shell scripting, Perl, Python, and Ansible.
- Design and support custom integrations and utilities using Core Java, where required for EMS, middleware, or supporting applications.
- Configure and enhance WebGUI event lists, filters, tools, and dashboards for operational usability.
- Perform root cause analysis for event ingestion issues, alarm delays, missing events, and alarm floods.
- Execute functional, regression, and performance testing for probe and platform enhancements.
- Collaborate with customers, EMS vendors, and internal teams to analyze network requirements and deliver scalable event management solutions.
- Provide L2/L3 operational support for mission-critical production environments.