Sr. Cloud Applications Engineer
opentext
Job Description
Cloud Infrastructure & Reliability Engineering
CI/CD & Automation
Monitoring, Observability & Incident Management
Security & Compliance
Collaboration & Continuous Improvement
Key KPIs
WHAT YOU NEED TO SUCCEED:
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Operate and manage hybrid cloud infrastructure supporting Fortify's workloads.
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Ensure uptime, resilience, and performance of Fortify SaaS and on-prem components.
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Deploy and maintain containerized applications using Kubernetes and Helm.
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Leverage Terraform to provision and manage infrastructure as code (IaC).
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Administer and optimize Windows/Linux servers used in Fortify’s environments.
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Integrate and maintain CI/CD pipelines to support continuous delivery for Fortify services.
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Automate application deployments, patching, monitoring, and backup workflows.
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Create and maintain operational scripts (Python, Bash, PowerShell) to reduce manual interventions.
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Implement robust observability using Prometheus, Grafana, or ELK stack.
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Proactively monitor service health, conduct Root Cause Analysis (RCA), and define SLOs/SLIs.
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Respond to production incidents, participate in on-call rotations, and continuously improve MTTR.
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Enforce security standards in infrastructure and deployments, integrating with OpenText compliance initiatives.
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Partner with product teams to ensure vulnerability management, encryption, and secure configurations.
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Support audits and compliance efforts (e.g., SOC2, ISO27001) for Fortify services.
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Partner with engineering, cloud platform, and support teams to maintain high standards of reliability.
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Guide junior engineers, share operational best practices, and drive incident response maturity.
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Contribute to engineering excellence by advocating automation, consistency, and documentation.
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Service Availability: Maintain high uptime across Fortify production and staging environments.
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Incident Reduction: Minimize production incidents and optimize MTTR.
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Automation: Increase automation coverage of operational tasks.
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Security & Compliance: Ensure audit-readiness and proactive vulnerability patching.
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Deployment Velocity: Support high-velocity, low-risk software delivery.
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Experience: 6–12 years in SRE, CloudOps, or DevOps roles, preferably supporting cybersecurity or SaaS products.
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Cloud: Proficiency with AWS, Kubernetes, Terraform, and hybrid cloud strategies.
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OS Administration: Strong knowledge of Linux and Windows server management.
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CI/CD Tools: Hands-on with Jenkins, GitLab, Azure DevOps, or similar.
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Scripting: Python, Bash, or PowerShell experience for automation tasks.
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Monitoring: Experience with Prometheus, Grafana, Datadog, or ELK.
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