Sr Infrastructure Systems Lead

1. Day-to-Day Infrastructure Operations

• Manage key areas of day-to-day operations across a hybrid infrastructure stack including Windows, Linux, VMware, storage, networking, and cloud.

   

• Troubleshoot complex issues, perform root cause analysis, and ensure high availability and performance of systems.

   

• Serve as the primary technical liaison between infrastructure teams, development teams, and operations. 

   

• Tackle complex tactical issues related to system performance, reliability, and integration across infrastructure layers. 
   - Take ownership of troubleshooting and resolving infrastructure-related incidents, working closely with teams to address root causes and implement long-term fixes. 
   - Lead efforts to optimize infrastructure performance and resolve operational challenges quickly to minimize downtime and impact.

   

• Provide guidance and mentorship to junior technical team members by sharing best practices, architectural patterns, and knowledge from past projects.

   

• Monitor infrastructure metrics, identify trends, and recommend improvements based on operational data.

   

 2. Infrastructure Architecture & Solution Design

• Evaluate the existing infrastructure architecture and build and execute improvement roadmap

   

• Design and implement scalable, secure, and cost-effective infrastructure solutions across on-premises and cloud environments.

   

• Evaluate and recommend technology platforms, tools, and solutions aligned with enterprise needs.

   

• Support hybrid cloud strategies, cloud adoption/migration efforts, and platform modernization initiatives.

   

• Technology Evaluation and Innovation: 
  - Continuously evaluate emerging technologies, tools, and infrastructure best practices to optimize internal IT environments. 
  - Introduce innovative approaches to streamline infrastructure operations and solve recurring technical challenges

   

• Develop and maintain comprehensive documentation for infrastructure designs, implementation processes, and operational procedures.

   

3. Cloud Platform Management (Private & Public)

• Deploy, configure, and maintain workloads in public cloud platforms such as AWS, Azure, or Google Cloud Platform.

   

• Manage private cloud infrastructure (e.g., VMware vSphere, vSAN, NSX) including automation, scaling, and monitoring.

   

• Work with cloud networking, storage, backup, and security controls as part of daily operations and architectural planning.

   

4. Automation & Efficiency

• Identify repetitive tasks and develop scripts/automation solutions (e.g., using PowerShell, Python, Ansible, Terraform).

   

• Implement Infrastructure as Code (IaC) to manage and provision cloud and virtual environments.

   

• Continuously improve reliability, scalability, and operational efficiency through smart tooling and automation.

   

5. Stakeholder Engagement & Collaboration

• Must have strong ability to map business priorities to solutions and to engage and drive communications with business stakeholders

   

• Collaborate with IT operations, DevOps, application, security, and business teams to gather requirements and deliver solutions.

   

• Translate business needs into technical requirements, providing clear documentation and implementation guidance.

   

• Work across global, distributed teams to ensure alignment and consistency of infrastructure services.

   

6. Project & Transformation Leadership

• Participate in and lead infrastructure projects including migrations, upgrades, and new technology deployments.

   

• Support digital transformation and cloud adoption initiatives with technical maturity and solution focus.

   

• Ensure change management and documentation standards are followed throughout project delivery.

   

Key technical Skills (Strong Hands on Experience Required)

• Operating Systems: Deep experience with Windows Server and Linux (RHEL, Ubuntu, CentOS).