Sr. Site Reliability Engineer

Make Your Mark:
 

• Drive the performance and operational aspects of a suite of applications and services from a performance, responsiveness, capacity, and availability perspective. 

• Responsible for the day-to-day facilitation of our DevOps & SRE practices and work as part of the team. 

• Focus on delivering multi-release and potentially multi-year technical projects, including strategy and implementation. Additionally, through the course of that primary focus, demonstrate cross-product line business context and understanding. 

• Exhibit a very high standard of technical judgment, innovation, and execution to tackle open-ended problems that require difficult prioritization and trade-offs, often defining what, how, and when with precision. 

You'll Get To:
 

• • Develop new methods, processes, and tools which are useful to colleagues and others. 
  • Demonstrate a deeper and more comprehensive understanding of cloud technologies and services. Approach problems with a logical and systematic mindset. 
  • Clearly communicate technical information and project updates to non-technical team members and management. Maintain up-to-date documentation for configurations, procedures, and troubleshooting guides. 
  • Effectively manage time and prioritize tasks to meet project deadlines and SLAs. Balance reactive tasks (incident response) with proactive initiatives (optimization). 
  • Engage effectively with peers to deliver projects and visions without being the primary contributor of technical execution. 
  • Take responsibility for assigned tasks, services, applications, and BlackLine as a whole. Deliver more than the bare minimum requirements. Consider the needs and goals of internal or external customers and use this experience to inform on delivery. 
  • Engage in strategic planning and provide input. 
  • Maintain documentation and operational knowledge base. 

What You'll Bring:
 

• Required 
  • Hands-on problem-solving skills and root cause analysis, technical leadership, and mentoring qualities. 
  • Strong written and oral communication skills. 
  • Manage end-to-end availability and performance of mission-critical services and build automation to prevent problem recurrence. 
  • Lead by example, care for your team, and establish credibility with the quality of the team's technical execution. 
  • Participate in and manage on-call rotation for the SRE team. 
  • Design, write, and deliver software to improve the availability, scalability, latency, and efficiency of BlackLine's services. 
  • Cross-system and full-stack architecture experience and awareness. 
  • Ability to communicate well with both business owners, executives, and technical staff, at the appropriate levels. 
  • Experience with software development processes and methodologies. 
  • Experience with cloud computing technologies, such as AWS, Azure, and Google Cloud Platform. 
  • Experience with cloud-based development and deployment. 
  • Experience with cloud-based monitoring and troubleshooting. 
  • Learn/adapt to new technologies. 
• Preferred skills and Qualifications 
  • Relevant Bachelors Degree - B.Tech/B.E/M.Tech in computer science or related field.
  • 6yrs -9yrs overall experience in SRE.
  • Cloud Knowledge: Preferred - GCP. 
  • OS Skills: Linux, Windows. 
  • IaC: Terraform, Chef/Ansible. 
  • Containerization: Kubernetes, Docker, Nomad. 
  • CI/CD: Jenkins, GitHub Actions, Azure DevOps, Harness (preferred - Jenkins, GitHub Actions). 
  • Scripting: Python, PowerShell, Shell. 
  • Version Control: Git. 
  • Cloud Certifications: Preferred certifications like HashiCorp Terraform Associate+, Kubernetes and Cloud N