Sr. Site Reliability Engineer

Make Your Mark:
 

• Drive the performance and operational aspects of a suite of applications and services from a performance, responsiveness, capacity, and availability perspective. 

• Responsible for the day-to-day facilitation of our DevOps & SRE practices and work as part of the team. 

• Focus on delivering multi-release and potentially multi-year technical projects, including strategy and implementation. Additionally, through the course of that primary focus, demonstrate cross-product line business context and understanding. 

• Exhibit a very high standard of technical judgment, innovation, and execution to tackle open-ended problems that require difficult prioritization and trade-offs, often defining what, how, and when with precision. 

You'll Get To:
 

• • Develop new methods, processes, and tools which are useful to colleagues and others. 
  • Demonstrate a deeper and more comprehensive understanding of cloud technologies and services. Approach problems with a logical and systematic mindset. 
  • Clearly communicate technical information and project updates to non-technical team members and management. Maintain up-to-date documentation for configurations, procedures, and troubleshooting guides. 
  • Effectively manage time and prioritize tasks to meet project deadlines and SLAs. Balance reactive tasks (incident response) with proactive initiatives (optimization). 
  • Engage effectively with peers to deliver projects and visions without being the primary contributor of technical execution. 
  • Take responsibility for assigned tasks, services, applications, and BlackLine as a whole. Deliver more than the bare minimum requirements. Consider the needs and goals of internal or external customers and use this experience to inform on delivery. 
  • Engage in strategic planning and provide input. 
  • Maintain documentation and operational knowledge base.