Sr Site Reliability Engineer
servicenow
Job Description
What you get to do in this role:
- Provide relief and sustainable resolution to issues within our infrastructure.
- Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues.
- Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
Qualifications
To be successful in this role you have:
- Deep knowledge of Linux systems including troubleshooting and monitoring.
- 5+ Years’ experience with DevOps automation, CI/CD pipeline and agile methodologies.
- Coding in various languages, we normally prefer JavaScript, Python, Go, Java and Bash.
- Networking services and protocols. DNS, SNMP, HTTPS, TCP/IP and BGP.
- Database administration. Postgres (preferred), MySQL, Maria DB, Oracle DB.
- Web application development and operations experience. Preferably Java EE or Python stack. Have good knowledge of Apache Tomcat, Kafka, Django, RMQ, ELK, Nginx, F5, Splunk, Grafana and Prometheus.
- Experience in events management tools/platforms. E.g. Netcool/OMNIbus, IBM/Tivoli, HP OVO, BMC BEM/TruSight, Moogsoft, Instana, ServiceNow ITOM.
- Experience developing enterprise-scale automation solutions.
- Experience working with Container and Container Orchestration Platforms (Docker Swarm, Apache Mesos, Kubernetes).
- Have knowledge of ServiceNow Workflow, HP OO, Rundeck, Apache Airflow, Tidal.
- Strong debugging and problem-solving skills.
- A self-motivated team player.
- Availability for weekend shifts: Must be able to work one weekend day, with a corresponding day off during the week.
- Shift flexibility: Ability to work in rotating shifts as required by the operational schedule.
- Experience developing on the ServiceNow Platform is a bonus.
- Good to have any industry certification, such as
- ITIL, CCSP, COBIT, AWS/Azure/GCP certification, ServiceNow certification.