Support Analyst

·       As the applications  to be supported are Client focused , high professional support service  is expected

·       Supporting Application end to end, Managing issue and Incident 

·       Monitor and Troubleshoot

·       Communicate with stakeholder to inform, investigate and alert about issue.

·       Skill in creating and maintaining the knowledge base

·       Knowledge in writing/reading scripts (ksh..)

·       Creating Application support/technical documentation