Support Engineer

As a contributing member of our energetic global team, you will have the opportunity to work in a dynamic, multicultural environment supporting SAP’s vision to help the world run better.

• Ensure high quality of Global measurement services for in line with GLAC’s strategy and goals

• Analyze customer’s consumption of SAP licenses

• Have a positive impact on shaping day-to-day business, motivating and engaging the involved teams and fostering their development

• Ensure adherence of process quality and customer focus as part of the GLAC strategies

• Demonstrate agility to quickly respond and adapt to changing internal and external conditions

• Collaborate with your peers and the global GLAC GMS & GLAC leadership team to ensure success

What you bring

• Master’s degree in a relevant field such as business, computer science, physics, or engineering.

• 4+ years of experience in SAP IT Services, License Audit Services, Customer Tool Innovation with proficiency in all components

• Good understanding of all SAP license models and translation into business concepts for technical implementation

• Experience in running or contributing to strategic projects including service execution is a must.

• Excellent communication and interpersonal skills, including the ability to interact with C-level executives.

• Ability to effectively work with stakeholders at all levels of the organization, as well as customers and user groups.

• Strong customer focus and attention to detail.

• Highly motivated and self-driven, with a proactive problem-solving approach.

• Ability to adapt to a fast-paced and dynamic environment.

• Fluent English language skills is a must