System Specialist
amdocs
Job Description
- You will build and manage virtual, and client server environments for an enterprise environment.
- You will maintain the operations of all virtual, client and server systems to ensure availability.
- You will work on latest technologies like Openshift, Kubernetes, VRA, VROPS, Cloud etc
- You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues.
- You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures.
- You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures
- You will work with third-party vendors and consultant on developing system-specific skills
- You will evaluate new technologies to meet business needs or to solve business problems
- You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).
- You will devise and ensure implementation of system policies
- You will perform server performance and capacity management in order to maintain the sizing requirements for customers