Systems Administrator

Key Responsibilities

• Monitoring the environment and Troubleshooting issues to ensure the highest uptimes are maintained.
• Handle daily support for Infrastructure hosted on Linux, Windows and Virtualization platforms, within agreed SLAs.
• Ensure all platforms are secure, working within our security team to ensure that systems are updated as and when necessary, and implementing any urgent fixes/mitigations responding to threats as they arise.
• Create and maintain solutions to automate administrative procedures.
• Facilitate live outage calls, capturing technical findings, documenting and executing action items.
• Collaborate with cross-functional teams, including system administrators, network engineers, and application developers, to support Infrastructure requirements and initiatives.
• Develop and maintain comprehensive documentation for the supported systems and processes, including configuration guides, standard operating procedures and operational reports.
• Ensuring communications are sent to stakeholders at regular intervals and within expected timeframes.

The Skills that are Key to this role

Technical / Behavioral

• Good influencing skills, including ability to negotiate and execute strategies with peers and colleagues / partners across organizational boundaries
• Strong organizational and troubleshooting skills
• Good scripting & coding skills
• Passionate for learning cross technical skills
• Demonstrate self-motivation to achieve a successful outcome in a highly dynamic environment
• Excellent verbal and written communication skills
• Ability to manage multiple tasks and deadlines with minimum supervision
• Strong understanding of Infrastructure Technology at an Enterprise level

Soft skills required: Organizational agility, communications, influencing, time management, contextual awareness and ability to work under pressure.

How Your Work Impacts the Organization

Improve stability, increase availability, and enhance customer and stakeholder satisfaction

The Expertise We’re Looking For

• 4-6 Years of relevant IT experience
• Bachelor’s degree in computer science or similar field.
• Hands-on experience in the following technologies:
  • Server Operating Systems – Linux, Windows(preferred)
  • Virtualization technologies – VMWare/OLVM
  • Intel Enterprise Server level hardware (HP/IBM/Dell)
  • Scripting and automation – Bash/Python/Ansible

• Good understanding of Networking services, protocols and Storage concepts
• Demonstrated experience with system monitoring, Observability and performance tuning
• Knowledge of Vulnerability management across operating systems and Virtualization platforms
• High level understanding of IT infrastructure and applications
• Exposure to DevOps and Agile practices
• Strong understanding of Enterprise ITSM processes
• Excellent problem-solving and communication abilities
• Certifications in RHEL/ Microsoft/ VMware & ITIL will be favorable