TechOps-CloudOps-DevOps-Staff

Your key responsibilities

• Assist in resolving infrastructure and DevOps-related incidents and service requests.
• Support CI/CD pipeline operations and automation workflows.
• Implement infrastructure as code using Terraform.
• Monitor platform health using native tools like AWS CloudWatch and Azure Monitor.
• Collaborate with CloudOps and DevOps teams to address deployment or configuration issues.
• Maintain and update runbooks, SOPs, and automation scripts as needed.
• You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues.
• You will anticipate and identify risks within engagements and share any issues with senior members of the team.
• In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer.

Skills and attributes for success

• Working knowledge of AWS and Azure core services.
• Experience with Terraform; exposure to CloudFormation or ARM templates is a plus.
• Familiarity with Docker, Kubernetes (EKS/AKS), and Helm.
• Basic scripting in Bash; knowledge of Python is a plus.
• Understanding of ITSM tools such as ServiceNow.
• Knowledge of IAM, security groups, VPC/VNet, and basic networking.
• Strong troubleshooting and documentation skills.

To qualify for the role, you must have

• 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support.
• Hands-on experience in supporting cloud platforms like AWS and/or Azure.
• Familiarity with infrastructure automation, CI/CD pipelines, and container platforms.
• Relevant cloud certification (AWS/Azure) preferred.
• Willingness to work in a 24x7 rotational shift-based support environment.
  • No location constraints