TechOps Support Engineer

Responsibilities:

• Administer AWS VPC/Applications and Security.
• Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions.
• Build and deploy automation processes for Infrastructure as Service.
• Build and deploy automation processes for installation and patching of third-party software.
• Plan, build, document, and initiate disaster recovery processes.
• Interface with Cloud Engineering team for IT design support.
• Interface with IT Security team and implement security policy. 
• Interface with Operations team to assist with troubleshooting Production Incidents and Requests.
• Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support.

What We’re Looking For:

• Minimum 4+ years of work experience in an IT role and being an University Graduate with bachelor’s degree in computer science, related field, or equivalent experience.
• Knowledge of Incident management, Problem Management and Change Management.
• Tech Background with AWS services:  VPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center.
•  Hands-on activities with scripting such as Python, Terraform and Bash.
• In the instance there isn’t an existing team, speak about the business instead.