Technical Analyst - Cloud OPS

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all of the duties that may be assigned.

• Responsible for reliability and support of Cloud Platform including Public Cloud (Azure /AWS /Google) services.
• Migration Hands on from on prem to cloud
• Handon experience of DFS , File servers and File server Migrations
• Sound knowledge and experience of Windows and Linux OS administration
• Monitor and troubleshoot Azure/AWS /Google environment performance issues, connectivity issues, security issues, etc.
• Perform deep dives into systemic and latent reliability issues, incident management, problem management
• Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
• Perform RCA, partner with engineering and operation teams across the organization to roll out fixes.
• Identify and drive opportunities to improve automation for the cloud services; scope and create automation for deployment, management, and visibility of our services.
• Evaluating and automating the scaling and capacity requirements within Azure environments
• Engage with engineering teams throughout the full lifecycle from design, engineering, deployment, & operations.
• Partner with risk and compliance teams to bring visibility and implement right controls and policies in the Cloud Platform
• Ensure resiliency during implementation and identify/fix resiliency problems by collaborating with engineering teams
• Be a key stakeholder in the design of cloud services and work with Architecture, engineering, product teams
• Participate in 24x7 on-call coverage follow the sun model
• Identify the cloud optimization opportunities, design solutions and implement

• Support deployment templates or patterns as requested by Customer.
• Automating the deployment of templates into the environment to continually reduce provisioning and deployment times.
• Manage cloud brokerage and orchestration software to monitor and modify infrastructure solutions to address planned and ad hoc demands for cloud Services.
• Manage Virtual Networks (VPCs) and Subnets
• Patch management (System updates assessment and updates)
• Endpoint Management, Native Load-Balancer, NSG, IP address Management, management of virtual networks in cloud
• Support DR set up & restore environment after disaster recovery
• 3rd party vendor coordination for troubleshooting

QUALIFICATIONS

EDUCATION: Bachelor’s degree in computer science or Higher in similar field preferred.

REQUIRED EXPERIENCE

• Minimum 8+ years of hands-on experience maintaining cloud platforms on a major cloud service provider.
• Experience working on Azure/Google/AWS/OCI operations and Administration.
• Handon experience of DFS , File servers and File server Migrations
• Azure /Terraform /AWS /Google certifications are a plus
• Strong experience in implementing, monitoring, and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security
• Experience with monitoring tools such as cloud native tools like Azure Monitor and Log Analytics
• Understanding of cost management, inventory management, FinOps model
• Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD and  other SSO solutions.
• Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication
• Experience with IaC with Terraform
• Python, Ansible and shell scripting
• Experience with CI/CD tools such as git andJenkins, familiarity with using a GitOps model
• Excellent understanding of Linux /Windows operating systems administration
• Systematic problem-solving approach, sense of ownership and drive
• Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must.

PREFERRED EXPERIENCE

• 6 or more years with Virtualization including Virtualization Server, Storage, Desktop, Network
• 6 or more years with Infrastructure-Based Processes such as Monitoring, Capacity Planning, Performance Tuning, Asset Management, Disaster Recovery
• 2 or more years with Hyper-V, Virtual Infrastructure, Platform Sizing

• Experience in Terraform, Ansible
• Experience working in a highly available multi-datacenter environment
• Proven ability to work independently with minimal supervision and as part of a team with direct res