Techops Engineer

What’s in it for you: The role provides for successful candidate to have: 

• Opportunity to interact and engage with senior technology and operations users 

• Work on latest in technology like AWS, Terraform, Splunk, Grafana etc. 

• Work in an environment which allows for complete ownership and scalability 

• Exposure to learn about industry leading OTC Derivatives and Pricing products 

Responsibilities: We are looking for a seasoned TechOps/app Support Engineer who has experience:  

• The person would require delivering all aspects of production support for various applications along with some of 3rd party vendor products including incident resolution or proactive mitigation, change & problem management; would ensure compliance to all agreed SLAs and requirements 

• managing and maintaining cloud infrastructure 

• performing a variety of tasks including coordinating all resources and stakeholders, planning and setting milestones, assigning responsibilities and monitoring, summarizing and communicating progress and status  

• mentoring and developing junior members of the team 

• ability to act as SME and ability to independently handle client issues and incident escalations 

What We’re Looking For: someone with 5+ years of Application Support/TechOps experience with team management experience of over 3years having below skills: 

• Knowledge of cloud technologies like AWS, Containerization, CI/CD, GitHub/Gitlab, Cloud networking - Must 

• Oracle, PL/SQL Query, Linux/Unix Shell Scripting (or Python), Java – Must 

• Keen problem solver with analytical nature and excellent problem-solving skillset 

• Open minded, flexible and willing to adapt to changing situations 

• Be able to work flexible hours including some weekends and possibly public holidays to meet work demands and project deadlines 

• Excellent communication skills, both written and verbal, in the English language with ability to represent complex technical issues/concepts to non-tech stakeholders