Testing Engineer

•Own the QA Strategy (Test Design & Execution): Design, establish, and execute our comprehensive manual and automated testing strategies from the ground up for our platform.
•Rigorous End-to-End Testing: Perform comprehensive testing across the entire application lifecycle, including functional, regression, integration, and smoke testing to ensure flawless service delivery.
•Performance & Load Testing: Conduct deep API performance and load testing. Act as the gatekeeper for scalability, stability, and responsiveness of the application under various user loads.
•SaaS Validation: Validate complex data integrity, user permissions, and security within a multi-tenant architecture.
•Advanced Defect Management & Troubleshooting: Log, track, and relentlessly manage defects using Jira. Go beyond surface-level reporting by applying critical thinking to perform root-cause analysis and replicate tricky edge cases before handing off to the development team.
•Cross-Platform Quality: Validate UI/UX behavior and ensure seamless cross-browser, cross-device compatibility, and optimal performance.
•AI-Enhanced QA: Leverage AI-powered coding and testing assistants (e.g., Claude Code, GitHub Copilot) to optimize test coverage, accelerate automated test script generation, and analyze logs.
•Impeccable Documentation: Champion the standard for documentation. Create and maintain exceptionally clear, concise, and accessible test documentation, test plans, and bug reports.
•Cross-Functional Communication & Agile Collaboration: Actively participate in an Agile environment (sprints, stand-ups). Serve as a highly communicative liaison between technical services, developers, and product teams to ensure quality standards are met.