Cloud Engineering Practitioner

• Specific business area: Networks
• Impact of the role: This role is critical to ensuring the reliability, scalability, and security of our hybrid cloud platform. The successful candidate will enable development teams to deliver business applications efficiently by providing resilient infrastructure, automated deployment capabilities, and operational support across AWS and on-premises Kubernetes environments.

By implementing modern DevOps and Platform Engineering practices, this role will help reduce deployment times, improve platform stability, enhance user experience, and strengthen operational resilience. The position plays a key role in maintaining business-critical services, resolving user issues, and ensuring that engineering teams can deliver value to customers quickly and firmly.

• Link to strategy: This role directly supports the organisation's judicious priorities of cloud adoption, platform modernisation, automation, operational excellence, and application reliability.

What you’ll be doing

• Design, build, and maintain cloud and on-premises infrastructure supporting business-critical applications.
• Deploy and manage applications across AWS and on-premises Kubernetes environments.
• Build and maintain Infrastructure as Code solutions using Terraform and Ansible.
• Develop, optimize, and support GitLab CI/CD pipelines to automate infrastructure provisioning, application deployment, testing, and release processes.
• Configure and manage AWS services including Route 53, Application Load Balancers (ALB), networking, security, and platform integrations.
• Design and maintain secure connectivity between AWS services, Kong Gateway, and on-premises Kubernetes platforms.
• Support application onboarding, deployment, upgrades, and operational readiness across hybrid cloud environments.
• Implement and maintain observability solutions, including monitoring, alerting, logging, and performance tracking.
• Troubleshoot infrastructure, platform, networking, and application issues across cloud and on-premises environments.
• Collaborate with development teams to understand application requirements and implement reliable deployment solutions.
• Act as an escalation point for user-reported issues and work closely with users, developers, and platform teams to resolve problems effectively.
• Manage and maintain shared DevOps platforms including GitLab, Nexus, Vault, Harbor, Jenkins, Digital.ai, and other engineering tools.
• Perform regular platform patching, upgrades, vulnerability remediation, and lifecycle management activities.
• Evaluate, learn, and deploy new tools and technologies that support platform engineering and software delivery objectives.
• Create and maintain documentation, operational procedures, and runbooks to support day-to-day operations and knowledge sharing.
  • Contribute to improving platform reliability, security, automation, and operational efficiency.