Cloud Support

Direct Responsibilities

•         Clouds concepts,

•         Devops global skills, (K8/Docker/Container/Python Scripting)

•         Databases – skills to query mongo DBs,

•         Good tasks management, prioritisation, risk management,

•         Appreciation of production processes, including change and release management,

•         ITIL / AGILE knowledge,

•         Monitoring – Experience in managing monitoring tools,

•         Data – Experience into Log indexing product such as Elastic Search/Kibana, Grafana, Superset.

Contributing Responsibilities

Technical & Behavioral Competencies

•           Project management skills – Strong minded and ability to follow project, to report.

•           Good general understanding of global infrastructure, firewalls, networking, devops tools and concepts and considerations in these areas.

•           Analytical skills - Ability to analyse data surrounding incidents to a fine level, investigate dependencies and evaluate possible areas for improvement, and actions with a view to automate resolution.