DevOps Engineer

• Contribute to monthly deployments and upgrades of the ITOM SaaS suite across 20+ global data centers
• Contribute to semi-annual upgrades of services like Victoria Metrics, OpenSearch, Redis, and Kafka across AWS, Oracle, and Google Cloud.
• Migrate customers between ITOM instances, apply hotfixes, implement change requests, and resolve service requests.
• Remediate monitoring alerts, contribute to automation initiatives, and implement reliable processes that scale.

To ensure you’re set up for success, you will bring the following skillset & experience:

• 4+ years of experience in a DevOps role
• Bachelor’s Degree in a related field; certifications such as CKA, AWS, GCP, OCI are a plus
• Strong experience with Kubernetes, including Helm charts
• Proficiency in Shell scripting (absolute must); additional scripting/automation experience with Python and Java is desirable
• Hands-on experience implementing CI/CD pipelines using tools such as Jenkins and Spinnaker, following best practices
• Knowledge of Terraform & Ansible is desirable
• Familiarity with version control systems (Git) and project management tools (JIRA)
• Experience with at least one or all of AWS, Google Cloud, and Oracle Cloud
• Exposure to AWS managed services such as Kafka, OpenSearch, ElastiCache, and Postgres/RDS is a plus
  • Experience with monitoring tools such as Kibana, Fluentbit is a plus